Three years limited warranty policy for Supreme & Prestige Bidet Seat Models
Two years limited warranty policy for Ultimate Bidet Seat Models
One Year Limited Warranty
4. This warranty gives you specific legal rights.
You may have other rights which vary from state to state.
This written warranty is the only warranty made by BBC Innovation. Repair or replacement as provided under this warranty shall be the exclusive remedy available to the purchaser. BBC Innovation shall not be responsible for loss of the product or for other incidental, special or consequential damages or expenses incurred by the purchaser, or for labor or other costs due to installation or removal, or costs of repairs by others, or for any other expense not specifically stated above. Except to the extent prohibited by applicable law, any implied warranties, including that of merchantability or fitness for use, are expressly limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
Warning! BBC Innovation shall not be responsible or liable for any failure of, or damage to, this plumbing product or product component caused by either chloramines in the treatment of public water supply or in-tank bowl cleaners containing chlorine (calcium hypochlorite).
Note: The use of high concentration of chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.
Bidet seat which have been installed or used are non-refundable due to governmental regulations pertaining to personal hygiene products. BBC Innovation cannot accept product returns if the installation hardware kit has been opened or if other signs of use are detected.
How to obtain service:
To obtain repair service under this warranty, you must contact an authorized BBC service center to obtain an RMA (Return Merchandise Authorization) number. Proof of purchase in the form of a copy of your original receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-paid to the closest BBC Innovation authorized service center along with your RMA number and proof of purchase.
To obtain your RMA number and locate the BBC Innovation service center location nearest you, call 847.458.2334.
To receive an RMA number or to speak with a customer service representative, please call 847.458.2334 or E-mail us.
This is not a medical device. This product is not intended to diagnose, treat, cure or prevent any disease. Consult your physician before using this product for the purposes of alleviating medical symptoms or conditions. Improper use of this product may result in adverse result. Do not use this product other than for the indicated uses of enhanced personal hygiene.
The Bidet Company
Bio Bidet is Registered Trade Mark
Bidet Products & Distributorship Information
LUXURY RAIN SHOWER HEAD SERIES